current posision: home / back to list


Video

[BBC] [English at Work] 06 How to offer help

( Setting )
  1. It's chaos at Tip Top Trading. Tom is in a panic and needs help!
  2. He has arranged more meetings than he can cope with and is going to have to face some unhappy clients.
  3. Anna decides to step in and help.
  4. Language for offering help
  5. This episode explores language for offering help.
  6. Phrases from the programme:
  7. Is there anything I can do?
  8. Let me help.
  9. Can I give you a hand?
  10. Give me a shout if you need anything.
  11. I have an idea!
  12. Listening Challenge
  13. What does the company Citrus Ventures do?
  14. The answer is at the bottom of the transcript below:
  15. Transcript
  16. Anna: 'Look forward to hearing from you soon. Kind regards, Anna.'
  17. Denise (on the phone)... And Margery said: 'I don't think I've ever seen a vegetable quite that size before...'
  18. Paul: Where's that hole-punch?!
  19. Narrator: Ah, business as usual in the offices of Tip Top Trading.
  20. Tom: Oh for goodness sake! What a disaster! I can't believe it!
  21. Narrator: But one member of the team seems bothered. Tom: Arrgh!
  22. Narrator: Anna, this is the moment to show you’re willing to help. Anna: Yes!
  23. Narrator: Use phrases like 'Is there anything I can do?' 'Let me help!'
  24. or, to be more informal, you can say, 'Can I give you a hand?' or 'Give me a shout if you need anything!'
  25. Anna: Right. Narrator: Go on! Anna: Are you okay Tom? Tom: (grumpily) No.
  26. Anna: Is there anything I can do? Tom: (grumpily) No. Anna: Oh. What's wrong? Tom: Everything. Anna: I see. Can I give you a hand?
  27. Tom: My computer has crashed. I've lost my phone. And there's a big, big problem with my timetable.
  28. I’ve got two meetings scheduled at the same time with two extremely important clients. I can't do them both at once!
  29. Anna: Let me help. Tom: Thanks Anna, but these are big, big clients. They need someone of experience.
  30. Anna: Well, give me a shout if you need anything! Tom: I can handle this, alright?
  31. Narrator: 'I can handle this'... ungrateful idiot. But you used all the right phrases Anna, well done. Anyway, I bet he'll change his mind.
  32. Denise: Oooh, I know, and the purple ones are so much more powerful... Tom: Anna? Could you help me? Narrator: Ha! I told you so!
  33. Tom: They've both arrived at once! Oh god! I'll deal with Mrs Kumquat... Anna: Okay.
  34. Tom: You talk to Mr Lime, he's from a company called Citrus Ventures. They own hundreds of juice bars.
  35. Denise: Are you sure that's a good idea Tom? Tom: I don't have much choice, do I? Denise: Well I could.
  36. Tom: Just keep him occupied Anna, tell him how great he is... no, no, tell him how great I am.
  37. Find out what he wants. If it's about the - well, never mind, just be nice. Anna: Understood.
  38. Tom: Mr Lime! Are you well? Mr Lime: Yes, but I'm actually rather angry too.
  39. Tom: Ah, well let me introduce you to Anna! Anna: Mr Lime, it's a pleasure to meet you! Let me help with your coat.
  40. Mr Lime: Oh er... Thank you. Anna: Can I give you a hand with your scarf too, Mr Lime? Mr Lime: Oh... Thanks.
  41. Anna: Now, please come this way and you can tell me what's wrong.
  42. Narrator: Well done! Anna used some good phrases to step in and help with this mess. Let's hear them again:
  43. Is there anything I can do? Let me help. Can I give you a hand? Give me a shout if you need anything.
  44. But Mr Lime is obviously upset about something. What is it? And how will Anna deal with the problem? Let's hope it doesn't end in disaster!
  45. Listening Challenge - Answer
  46. What does the company Citrus Ventures do?
  47. It runs juice bars.
http://www.bbc.co.uk/learningenglish/english/features/english-at-work/06-how-to-offer-help
Posted by: 癸

Game

Waiting for network connection

Embracing our inner wiring leads to a happier, more authentic life.

back fix fix ori.

Please enable javascript in your browser to practice.

What is lazy mode?

Foreignthinking is a game, not a test. However, some people just want to verify what they did is correct or not, not want to challenge themselves. That's why we have this new learning style.

Lazy mode is an efficient way to learn English. If you want to try it, please be our contributors as below~

How to see more learning materials for free?

In order to make this study camp keep growing, from May 2017, we decide to show learning materials for people that are welling to provide at least "one" learning material for other people. You can be our contributors with this link: How to create a new learning material.

The [BBC] [English at Work] series is also invisible in the home menu but will be displayed on the facebook fan page. Other BBC series, or new learning materials after May 2017 will not be displayed on home menu or facebook fan page.

It's also good for you to learn English while you are doing it. You will have abilities to analyze English paragraphs and to compare the difference thinking way with your mother language. So, it's definitely good to have a try.

Just keep learning, sharing, and having fun~

Random Recommendations